CASE STUDY
NEWCASTLE BUILDING SOCIETY

THE CHALLENGE

Newcastle Building Society wanted to adopt a data-driven approach to talent to ensure their leadership development programmes meaningfully connected to their people and strategic objectives. To do this, they needed a holistic perspective of their talent that provided greater insight to drive initiatives forward with real impact and purpose.

HOW WE HELPED

Initially, our team partnered with the Executive Committee to help define the key behaviours required to deliver their strategy. This process identified talent focus areas that would further support the change and growth agenda and achieve long-term success. Once identified, psychometric assessments were conducted to support identification of potential and capability aligned to the focus areas within the organisation. To provide powerful insight, assessment results were integrated with current in-role performance data (such as 360-degree surveys) to illustrate organisation-wide talent capability. This data was linked to our specialist software creating ‘on-demand’ dashboards that visualise talent trends at individual, team and organisational levels.

THE IMPACT

The powerful insight provided has supported effective development initiatives that specifically address talent gaps, succession planning and high potential programmes across the organisation. This has enabled the business to deliver impactful leadership development, connected to wider people and strategic objectives, which enhances the organisation’s ability to deliver their purpose, ‘connecting communities with a better financial future’.